well since not got access to the systems the forum staff do, need to get further information Would need to check the signal levels if could go to http://192.168.0.1 or if using modem mode http://192.168.100.1 clicking router status top right or bottom of page depending on hub [no need to login - depending on hub] and if could copy/paste the downstream, upstream, network log, don't worry about the formatting we can easily read it.. try and avoid using screen shots..
also you didn't answer mine 🙂
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Anything hardwired does the same thing including tivo box and new tv box and when i search http address it always says problem with server and cant even longbin to router, vm sent me a new router but still having the same problem