Hi,For the last few months I've been experiencing the above constantly.
I did manage to get an engineer visit booked for today - however I had to cancel as I'm now having to self-isolate and work from home.I've set up a broadband monitor on ThinkBroadband which you can see here;
My router logs are below:Downstream
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Any help would be appreciated.
Your >> BQM << is showing lots of packet loss.
Can you go round all the accessible indoor and outdoor co-ax connections and ensure that they are finger tight.
I had a similar problem. Try forcefully removing the plastic tube on your router-to-wall cable and tighten the cable connection, as per my last post in this thread here:
It's a silly feature which the engineer told me is only put there because people don't like seeing exposed connections.