Connection problem error code cs9993

[kerityre2]

Error code showing on tv when trying to use apps as cs9993 anyone know what this means tried resetting internet 

[Ashleigh_C]

Thank you @philh77 for letting us know! 

I just wanted to check how things were looking now that it's been a few days? 

Thanks again. 

[philh77]

Everything OK so far, thanks 

[Kath_F]

Hi philh77, 

Thanks for coming back to us in the Community and letting us know things are fine now. 

If you have any further issues then please pop back and let us know so we can help further. 

Thanks, 

[philh77]

Thanks Kath

Now just need to try and get my monthly bill reduced!

[Megan_L]

Hi PhilH77, 

Thanks for coming back to us, I'm glad everything got sorted with your broadband and TV service. 

Did you manage to get your contract price lowered since you last posted? 

If not, the best way to contact the team is on 0345 454 1111 option 1, 4 then 4, they'll go through the best offers for you 🙂

Thanks,

Megan_L