on 21-07-2021 20:39
Basically having severe network issues from I upgraded to the new 1Gig broadband. I have the new superhub 4 and It's been an absolute nightmare.
Issues so far;
Speed dropping constantly - Lowest I've seen is 30 mb/s so far. (Wired Connection)
I tried splitting my wireless bands as standard and the 2.4 band consistently disappeared. Which then affected my Sky Tv etc.
I tried another Router (Nighthawk) and SH4 on Modem mode and was locked at 100 mb/s, so I had to return it.
I've since reset the Hub to factory settings and got the smart WiFi Pods which have boosted the WiFi tremendously but obviously not the connection problems.
I seem to be having severe packet loss during online gaming. This results in stutters, visual lag/rubber banding, aswell as cutting out on voice calls and/or Discord.
Is there a major issue with these Hubs? I don't ever remember having anything this severe with SH3.
Any Help would be appreciated.
on 21-07-2021 20:56
on 21-07-2021 23:27
Cable Modem Status | Online | DOCSIS 3.1 |
Primary downstream channel | Locked | SC-QAM |
DOCSIS 3.0 channels | 31 | 4 |
DOCSIS 3.1 channels | 1 | 0 |
on 21-07-2021 23:27
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
25 | 331000000 | 9.800003 | 40.946209 | QAM256 | 25 |
1 | 139000000 | 9.099998 | 40.366287 | QAM256 | 1 |
2 | 147000000 | 9.000000 | 40.366287 | QAM256 | 2 |
3 | 155000000 | 9.199997 | 40.946209 | QAM256 | 3 |
4 | 163000000 | 8.699997 | 40.946209 | QAM256 | 4 |
5 | 171000000 | 8.699997 | 40.946209 | QAM256 | 5 |
6 | 179000000 | 9.000000 | 40.366287 | QAM256 | 6 |
7 | 187000000 | 9.199997 | 40.946209 | QAM256 | 7 |
8 | 195000000 | 9.199997 | 40.366287 | QAM256 | 8 |
9 | 203000000 | 9.099998 | 40.946209 | QAM256 | 9 |
10 | 211000000 | 9.400002 | 40.946209 | QAM256 | 10 |
11 | 219000000 | 9.400002 | 40.366287 | QAM256 | 11 |
12 | 227000000 | 9.300003 | 40.366287 | QAM256 | 12 |
13 | 235000000 | 9.500000 | 40.366287 | QAM256 | 13 |
14 | 243000000 | 9.500000 | 40.366287 | QAM256 | 14 |
15 | 251000000 | 9.900002 | 40.946209 | QAM256 | 15 |
16 | 259000000 | 9.599998 | 40.366287 | QAM256 | 16 |
17 | 267000000 | 9.699997 | 40.366287 | QAM256 | 17 |
18 | 275000000 | 10.099998 | 40.366287 | QAM256 | 18 |
19 | 283000000 | 10.300003 | 40.366287 | QAM256 | 19 |
20 | 291000000 | 10.099998 | 40.946209 | QAM256 | 20 |
21 | 299000000 | 9.199997 | 40.946209 | QAM256 | 21 |
22 | 307000000 | 9.199997 | 40.946209 | QAM256 | 22 |
23 | 315000000 | 9.800003 | 40.946209 | QAM256 | 23 |
24 | 323000000 | 10.300003 | 40.366287 | QAM256 | 24 |
26 | 339000000 | 9.599998 | 40.946209 | QAM256 | 26 |
27 | 347000000 | 9.599998 | 40.366287 | QAM256 | 27 |
28 | 355000000 | 9.800003 | 40.366287 | QAM256 | 28 |
29 | 363000000 | 9.800003 | 40.946209 | QAM256 | 29 |
30 | 371000000 | 9.300003 | 40.946209 | QAM256 | 30 |
31 | 379000000 | 8.900002 | 40.946209 | QAM256 | 31 |
on 21-07-2021 23:27
25 | Locked | 40.946209 | 6 | 0 |
1 | Locked | 40.366287 | 0 | 0 |
2 | Locked | 40.366287 | 0 | 0 |
3 | Locked | 40.946209 | 8 | 0 |
4 | Locked | 40.946209 | 0 | 0 |
5 | Locked | 40.946209 | 0 | 0 |
6 | Locked | 40.366287 | 0 | 0 |
7 | Locked | 40.946209 | 0 | 0 |
8 | Locked | 40.366287 | 0 | 0 |
9 | Locked | 40.946209 | 0 | 0 |
10 | Locked | 40.946209 | 7 | 0 |
11 | Locked | 40.366287 | 7 | 0 |
12 | Locked | 40.366287 | 0 | 0 |
13 | Locked | 40.366287 | 0 | 0 |
14 | Locked | 40.366287 | 0 | 0 |
15 | Locked | 40.946209 | 6 | 0 |
16 | Locked | 40.366287 | 0 | 0 |
17 | Locked | 40.366287 | 0 | 0 |
18 | Locked | 40.366287 | 0 | 0 |
19 | Locked | 40.366287 | 0 | 0 |
20 | Locked | 40.946209 | 0 | 0 |
21 | Locked | 40.946209 | 0 | 0 |
22 | Locked | 40.946209 | 0 | 0 |
23 | Locked | 40.946209 | 5 | 0 |
24 | Locked | 40.366287 | 6 | 0 |
26 | Locked | 40.946209 | 4 | 0 |
27 | Locked | 40.366287 | 4 | 0 |
28 | Locked | 40.366287 | 11 | 0 |
29 | Locked | 40.946209 | 8 | 0 |
30 | Locked | 40.946209 | 0 | 0 |
31 | Locked | 40.946209 | 0 | 0 |
on 21-07-2021 23:28
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
33 | 96 | 4K | 1880 | QAM4096 | 424 |
on 21-07-2021 23:28
Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
33 | Locked | 42 | 10.0 | 341452 | 0 |
on 21-07-2021 23:29
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 46200000 | 45.520599 | 5120 KSym/sec | 64QAM | 3 |
2 | 39400000 | 45.520599 | 5120 KSym/sec | 64QAM | 4 |
3 | 32600000 | 45.520599 | 5120 KSym/sec | 64QAM | 5 |
4 | 25800000 | 45.520599 | 5120 KSym/sec | 64QAM | 11 |
on 21-07-2021 23:30
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
on 21-07-2021 23:31
General Configuration
Network access | true |
Maximum Number of CPEs | 1 |
Baseline Privacy | true |
DOCSIS Mode | 3.1 |
Config file | cmreg-vmdg640-bbt076-b.cm |
Primary Downstream Service Flow
SFID | 326994 |
Max Traffic Rate | 1200000450 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 326993 |
Max Traffic Rate | 55000270 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | bestEffort |