Reliability has been a major issue over the last few years, but this week I’ve seen issues with connection dropouts. Log included. On the old super hub, does an upgraded hub fix a lot of these issues
Thank you for reaching out to us in our community, I am sorry to hear you are having connection issues.
How have thing been going since your last post?
Things have progressively getting worse. Had to reboot the router four times yesterday due to issues. Three times today. I’ll upload a log later on of all the connection issues.
Seeing lots of these in the last day or so:
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
The image from the original post contained lots of T3 timeout issues such as:
unicast ranging received abort response - initialising mac
no ranging response received - T3 timeout
This is proving to be totally unbearable for us working remotely for various businesses. Are we entitled to any sort of compensation here - this has to be resolved
Rebooted six times today. Currently down completely. Does anyone want to acknowledge there’s a problem here? If it goes on past the end of the week I will be cancelling my account.
Hi jph98, thanks for your post - sorry for the delayed response.
I'm also sorry for the issues you've experienced with the broadband recently.
I'll be happy to take a look & see what we can do to help - please reply to the PM I'm going to send in a moment & we'll take it from there.