Can anybody help me? I've been trying to connect my new IP camera to my home network for the past few days, but just can't seem to get it working properly. I have managed to get it working to the point where I can view it over my own network connected devices (i.e. via my laptop or smartphone when connected to my super hub), but can't seem to view it over the internet from elsewhere (mobile network etc). I did have some success in this area a few days ago, whereby I could view over the internet from another location, but I had to have the camera connected to the super hub with a cable - as soon as the cable was disconnected I lost the picture.
Having searched online on this subject, I have seen some comments pointing towards port forwarding and various other things I've never heard of (or understand). Any advice would be very much appreciated, however I must warn you that I'm a bit of a biff with some of this technical stuff, so please be patient with me!!
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Hi paultechy. Thanks for your message. I'm not sure what the manufacturer is, it's one that I was bought for xmas. There is no brand name or model number on the box or the unit. It was bought from ebay and the item number was 261374091930, which can still be viewed if you type into the search box. Sorry I can't be any more specific.
I'm sorry to hear that you're having difficulties getting your cameras up and running. It's likely you will need to apply a few port forwarding rules. Here is a guide on how apply port forwarding to your Superhub. I'm not sure what specific ports you may need but you may find the article helpful as a reference.
Let us know how you get on,
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Hi. I have this same problem. I can view the camera from within the network. I can only view it from he web if the camera still has the ethernet connected. As soon as i unplug it i lose the connection. Any help is appreciated. I have the sricam ap009 camera. Regards