Connecting a laptop to hotspot

[Grogginss]

So I’ve been trying to connect my laptop to a hotspot. I have managed to get my phone connected to it but not my laptop

ive tried the vmedwifi\*my email* but it ask for additional information and I can’t figure it out can someone please help me? Thanks

[paultechy]

 What version of windows does the laptop have since windows 7 has issues connecting to radius servers

[Grogginss]

It is windowns 7 , is it possible to resolve this problem?

[paultechy]

could try https://www.draytek.com/en/faq/faq-wlan/wlan.vigorap/how-to-set-up-windows-7-clients-not-to-validate... but doubtfull it works skip step 1 & 2

[Grogginss]

I have done this but still not connecting , would I be correct by putting the username as vmedwifi\*myemail* ? if so when I do that it asks for credentials again

[paultechy · Accepted solution]

this should work ok on windows 10, windows 7 has troubles when connecting as said previously doubtful it will work.

[Grogginss]

Would it work if I was closer to the hotspot with a windows 7 computer and am I doing it correctly when doing vmedwifi\*my email* ??

[paultechy]

closer will just cut down on possible dropped packets, and improve stability but not improve getting connected

[Anonymous]

windows 7 doesn't support radius. nothing you can do but upgrade to windows 8/10

[Grogginss]

Ok but I correct by trying to do it with username vmedwifi\*my email* and then my password?