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Connecting a laptop to hotspot

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Grogginss
Joining in

on ‎03-10-2018 22:33

So I’ve been trying to connect my laptop to a hotspot. I have managed to get my phone connected to it but not my laptop

ive tried the vmedwifi\*my email* but it ask for additional information and I can’t figure it out can someone please help me? Thanks

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Anonymous
Not applicable
In response to Grogginss

on ‎15-10-2018 20:22

yes but it WILL NOT WORK on windows 7
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Grogginss
Joining in
In response to Anonymous

on ‎15-10-2018 21:12

That is no problem I have another with windows 10 thanks

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WiFi_Hunter
Joining in

on ‎10-10-2019 16:14

After finding this thread as the top result on Google when searching for “using Virgin Media WiFi Hotspots on a laptop”, I was trying this for ages on a Windows 10 PC and couldn’t get it to work, which surprised me as I got it working when I tried a year or so ago. 

Turns out the information mentioned in this thread is slightly incorrect and no one picked up on it so I thought I should register and make this post to help others. 

Basically, you need to use a FORWARD slash, not a backslash!

So it should be vmedwifi/*my email* 

Just to be crystal clear, if your email address was johnsmith@gmail.com you would enter vmedwifi/johnsmith@gmail.com as your user name and then use your normal Virgin Media account password. 

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