Hi i do not own the broadband as I'm a lodger but the person I pay rent to is away for a while so my options are limited,
Last night I was using the internet and the router reset itself and since then nothing is working I informed the landlady she said she phoned and said that they said it be online today. The top light is blue always flashing the other 2 are green. When I try to connect it with my PS4 it says unable to find DNS? I'm stumped and I need the internet to finish my online training for work. Thank you
Nothing has changed the internet tick is stable green same with WiFi the top transfer light is blue and constantly going, I have tried both WiFi and ethernet. And I know it's old I've informed the landlady that there's a problem with the router and she said she'd get it sorted when she gets back but that's very inconvinient.
I dont have have an SH1 so cant really help directly. I do know it only broadcasts one wifi network band at a time, that you select (2.4GHz or 5GHz). Which is yours supposed to be doing? You could try changing it in the settings. Unplug it for 5 minutes and then plug it in and start it up and see if that helps. Or you could try a pinhole factory reset of the Hub to see if it springs back to life - with Hub on, press in the push pin till it stops and hold it for 60 seconds and then release - It will reset al the settings and change passwords to those printed on the Hub's sticker - so worth making sure the sticker is still there and the passwords readable first ! You could ask her to call in for the Hub replacement that they will send out in the post for a self-install but that may take time also.
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
One of the first things I tried was an ethernet ethernet cable it couldn't detect DNS, when I try WiFi it says "connected but no internet" which I don't understand because the router shows green on network connection and WiFi