Communal Virgin Media

[davidjill2018]

We have our own account, but the building we live in has a communal Virgin Media.

How do you log on to this ?

[lotharmat]

You'd need to ask the account holder as I imagine they control access!

[Corey_C]

Thanks for your post and welcome to the Community Forums, davidjill2018,

@lotharmat is right, we would not have any information regarding the communal service in your building. You'd  need to the building owner or superintendent to get access details.

Cheers,

Corey C

[davidjill2018]

I was under impression it was free to Virgin Account holders ?

[BenMcr]

There are the WiFi hotspots which are available for use outside the range of your home WiFi, which shows up as 'Virgin Media'

These can be accessed by using the Connect app to set up your device

https://www.virginmedia.com/shop/virgin-media-connect-app

[lotharmat]

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@davidjill2018 wrote:

I was under impression it was free to Virgin Account holders ?

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What exactly is it you are trying to achieve?

[Corey_C]

Good shout by @BenMcr,  If you are meaning wifi hotspots, davidjill2018, then the Connect App is what you are looking for.

Cheers,

Corey C

[davidjill2018]

Access to the internet when our own is down. We live in block with some 250 appartments and have occasion when own broadband is down and unable to access internet. We also have an outside communal roof garden area above the flats where "vigin media" can be found out of reach of our own wifi 

[lotharmat · Accepted solution]

In that case you definitely need to look at the connect app!

[jpeg1]

Bear in mind that the hotspot has limited speeds. If a number of those residents are all logging on to the hotspot it will be slow and not very reliable.