on 24-09-2022 17:06
Hi
We are currently building a two-storey extension on the side of our house. Virgin Media comes into the house in the downstairs living room, which is furthest away from the new extension. The builders electrician has recommended that I phone Virgin Media to request supply of 100 metres of Coax cable so he can run this additional cable from where the Virgin comes into the house, under the floor, to the new extension, where I can then book a Virgin Media technician to come out and put in an additional Virgin box and/or booster to ensure the wifi signal is good in the new part of the house.
I have just called Virgin Media, but they say they only supply coax cable in 5m, 10m, or 15m lengths.
My understanding is that the extension cable must be supplied from Virgin Media, so I am a bit "in limbo" how to proceed. Can anyone help please?
Thanks
Alan
on 28-09-2022 12:02
Hi Ash_C
Many thanks for coming back to me on this. At the moment I need to put this "on hold" until I speak to our electrician and get a full understanding of what he was planning for this job. Once I've done that, I'll hopefully be in a position to come back to you. Hope that's ok.
Thanks again for your help, and the help of the community members. It really is apprecited.
Best regards
Alan
on 30-09-2022 12:13
Hi Alan,
Thanks for coming back to us on this.
That's no problem at all. When you're ready, pop back to us in the Community and we can get things arranged for you.
We're also here if you have any further queries or questions.
Many thanks,