Changing wireless channel automatically SO ANNOYING!!!!

[Djjamz68]

Can someone tell me why my wireless channel will not change it either stays at channel 1 or when I change it goes back to channel 1 virgin media stop changing my channel and settings its actually so annoying day in day out this happens and I feel like leaving this company I hate it!!!!

[Robert_P]

Our Hub's are set up to automatically select the strongest and least congested channel available for the devices, this is also backed up by most modern devices having smart integration where they can try to connect a certain frequency if it deems it's the best available.

We have help here for wireless network issues.

Rob

[legacy1]

^in other words your screwed to what VM hub think is best

[ne]

in the hub settings,i have disabled auto channel select, as 1 is congested, hence i have moved it away to a better channel. but even still, it goes back to 1.

[Kath_F]

Hi ne, 

Thanks for coming back to us in the Community. 

If the channel is changing then this may be because you have Channel Optimisation left on. The hub is designed to connect to the least congested channel after a reboot so even though channel 1 may be quite congested at times, it doesn't mean it always remains that way. 

Please 

[jbrennand]

May be time to remove VM from the wifi equation and use your equipment.

£37 will sort it.

https://www.amazon.co.uk/Archer-C6-Wireless-Supports-Parental/dp/B07L5YRYF4/

Pay more and get more features

https://www.amazon.co.uk/TP-LINK-AX10-Next-Gen-Gigabit-Wireless/dp/B089DJJ5RS/

[ne]

as per prior post, it is disabled.

as for buying more equipment, i have plenty of spares, but i think vm need to address issues with their equipment. still stuck on one. please fix your router.

[DelboyMacbooth]

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@legacy1 wrote:
Likely the public wifi overrides your channel choice.

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Not my thread but thanks Legacy1, that's interesting.

On their routers, Virgin's Wifi Channel Selection seems to have a mind of its own.

Is the Public Wifi the same thing as Virgin Hotspots? their WiFi Sharing Scheme?

[legacy1]

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@DelboyMacbooth wrote:

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@legacy1 wrote:

Is the Public Wifi the same thing as Virgin Hotspots? their WiFi Sharing Scheme?

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Yes at some point VM will remove being able to change WiFi channel