on 28-07-2021 17:06
My wifi has been flaky for a while now and I got an email saying Virgin had kindly tweaked my wifi channels for me, not that there was any noticeable improvement so I decided to have a nose around.
Analyzing channels on the 5GHz network using my phone I found some underused channels around the channel 149 to 161 range but when I logged into hub3 those channels aren't available.
I don't suppose there is anyway to get the hub to see them ?
on 30-07-2021 18:24
Hi Gnome,
Thanks for using the forums to get this question about your WIFI channels answered.
I am afraid we wouldn't support what you're asking as our smart WIFI controls and changes channels automatically to the best ones.
However, I do have a link here which may help you further - Changing WIFI channel.
I hope this helps.
Thanks,
Megan_L
on 30-07-2021 18:57
@Megan_L wrote:Hi Gnome,
Thanks for using the forums to get this question about your WIFI channels answered.
I am afraid we wouldn't support what you're asking as our smart WIFI controls and changes channels automatically to the best ones.
However, I do have a link here which may help you further - Changing WIFI channel.
I hope this helps.
Thanks,
Megan_L
The link from the Hub3/4 icon does not connect - the one from the SH1/2 icon does.
on 30-07-2021 19:08
@gnome wrote:Analyzing channels on the 5GHz network using my phone I found some underused channels around the channel 149 to 161 range but when I logged into hub3 those channels aren't available.
Just change it to one of the ones that are selectable on the Hub that is least in use around you. I dont have a Hub3 - I use my own Router and mine is just set to "Automatic" - not sure if you have that optiion.
on 30-07-2021 19:11
I know how to change the channels, it is just that the Hub 3 doesn't immediately offer the channels I would like to change to (around channels 149-161).
I am a bit more annoyed that VM decided to fiddle (uninvited) to my settings, making things worse.
I am not even sure I am happy with VM remotely monitoring wifi signals on my side of the Router.
But, hey ho, just need to spend most of the weekend trying to get back to the best wifi settings
on 30-07-2021 19:29
@gnome wrote:I am a bit more annoyed that VM decided to fiddle (uninvited) to my settings, making things worse.
I am not even sure I am happy with VM remotely monitoring wifi signals on my side of the Router.
Me and lots of others too 😎
Which is why we only ever use a Hub as a modem and get our own wireless router - so we have full control of what we can do.