cancel
Showing results for 
Search instead for 
Did you mean: 

Cant install

Melissa111
Just joined

I can't install my broadband, my property doesn't have a connection for the splitter/broadband cable, also the brown box outside my property has been destroyed by previous tenants how can I get this sorted? 

1 ACCEPTED SOLUTION

Accepted Solutions

Melissa111
Just joined
2 REPLIES 2

Melissa111
Just joined

Outside 

newapollo
Very Insightful Person
Very Insightful Person

Hi @Melissa111 

You will need a manned installation so call  the pre-installs team on 0800 052 1734

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali