on 20-01-2021 21:51
The online help says go to this page and enter the settings password from the bottom of my Hub 3.0 router which ive done and it doesn't work?
It did start with a different page and asked for a username and autofilled my email? can't get back to that page now.
Cleared history and cache still not working, used other browser still not working.
Cant get hold of anyone from virgin at all ever. Customer Service is the worst in the industry.
We've had constant issues with connection and speed nothing ever close to what was advertised or stated as what we are getting.
Answered! Go to Answer
on 20-01-2021 22:10
Do a 60 second pinhole reset on the hub
on 20-01-2021 22:02
The router settings are on 192.168.0.1
What do you get loading that page?
on 20-01-2021 22:04
hi it just asks for my password which is the settings password on the bottom of my router which doesnt work!
on 20-01-2021 22:10
Like this
on 20-01-2021 22:10
Do a 60 second pinhole reset on the hub