Cannot accesss Twitter videos anymore

[Pari]

Hi all,

I noticed that I can no longer watch Twiiter videos on WiFi. Although all other streaming videos work

I make use of a S4 extension setup, compromised of 3 units and have never had this problem before.

Any ideas as to why this might be happening would be appreciated.

Thanks Pari

[Lee_R]

I completely understand this @Pari.  

Has it not been possible to add the Twitter Media to your safe list?

Regards

Lee_R

[Pari]

Hi Lee,

Thanks for the reply,

I use S4 extensions with my router and login to router does not work via IP 

[Lee_R · Accepted solution]

Thanks for getting back to me @Pari

I will feed this back to the relevant teams.

Regards

Lee

[Pari]

Also added Twitter.com to safe list and still not working 

[Pari]

Hi Lee,

Problem solved!

I added the site and then switched off and back on the child safety option

Thank you for your help 

[Lee_R]

That's fantastic @Pari.  

Hopefully your resolution will help others.

Regards

Lee

[Pari]

Hi,

This is getting worrying now 

Twitter videos blocked again on my phone. I can view them on my PC though. 

If I switch off websafe they start working on my phone as well. 

Is there a setting that blocks access to mobile phones for Twitter videos ? 

Thank you 

[Gareth_L]

Hi Pari, 

Please dont panic or worry this is a separate issue 

Thanks for making us aware though - this seems to be an issue affecting some people across multiple internet providers, so we will raise this with Twitter directly. We’re sorry for any inconvenience

Gareth_L

[Pari]

Thank you Gareth 

Looking for to a positive outcome 

Regards Pari 

[Gareth_L]

Hi Pari

It's always good to remain Positive 

Gareth_L