Hello,
I have a brand new Sony mobile. Have installed the Virgin Media Connect app. Each time I try to setup the hotspot access I get the message "Please wait can take up to 3 minutes" then I get "Sorry, something went wrong - There was no server response, Please try again in a few minutes."
Have tried this at home, outside in the office and the same.
My app just upgraded a few mins ago to v.12.20.15 LF v3.145
I have nothing on my phone blocking access to anything, no firewall vpn etc etc (i've signed into the app fine, also signed in and out a few times)
When I check my account status on the app it reports I am setup to use VM hotspots.
What can I do?
