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Cancel engineer appointment

GallagherKevin4
Joining in

Hi, my wifi went down this morning. I did the online tests and an engineers appointment for tomorrow afternoon was scheduled. My service is back up and running and I no longer need an engineer. The link in the text message to cancel or reschedule the appointment does not work and just directs to a diagnostics page. Can you please cancel the appointment.

1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person

You should be able to do this by logging in to your online account from the appointments section


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.