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Can’t connect my LG tv to hub 5 wifi

Pablo2312
Tuning in

on ‎29-11-2022 00:01

I have recently been sent the hub 5 which up until tonight has worked fine. My LG tv which had no problem connecting to the hub 5 originally now will not connect to my hub 5 wifi. Does anybody know why this is. I have tried a power reset at the wall and still it won’t connect. Other devices seem fine at the moment.

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎29-11-2022 22:05

Hi @Pablo2312 

The hub 5 will have a different SSID and wifi password - have you changed these on the LG TV?

You might also want to try pressing the WPS button on the hub 5 and then go intom the LG internet settings and connect via WPS

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Jodi_S
Forum Team
Forum Team
In response to newapollo

on ‎02-12-2022 13:22

Hi Pablo2312,

A warm welcome and thanks for posting on our community forums. Sorry to hear that you're experiencing issues with your LG TV connecting to your HUB5. 

As our valued member @newapollo has offered some amazing advice already, have you tried changing the internet setting on your TV? Did this work?

Kind regards Jodi. 

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