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Can’t connect Ring devices or Nest or Echo Show after outage

Mizomi
Joining in

2 weeks ago

Why can’t I reconnect my WiFi pods, Echo Show, Nest controller or Ring Devices to WiFi after local outage? My phone, laptop and iPod can all connect to wifi. Says signal is strong but nothing connects?

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

2 weeks ago

Have you tried resetting all the equipment ?


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Gareth_L
Forum Team
Forum Team

2 weeks ago

Hello Mizomi.

Thanks for your post and welcome back to our community.

Sorry to hear about the Pods and other devices not connecting to your WIFi.

Can we please ask if you have managed to get these connected?

We can see @jbrennand has advised resetting all the equipment.

Please let us know if you still need assistance.

Gareth_L

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