09-04-2022 02:05 - edited 09-04-2022 02:18
For some reason I cannot get on my betting app over mobile data or if using different wifi for example my parents.
it works fine at home with my wifi on but as soon as I leave the house it stops working and says I'm in another country can anyone help.
I have switched of the parental settings and it has made no difference.
on 09-04-2022 02:28
This is all I see when I try to connect using my data or a different wifi, no matter what I do I will not work until I get home.
on 09-04-2022 12:21
Are you using a VPN?
on 09-04-2022 13:49
No I dont have vpn
on 09-04-2022 17:39
I'm not clear what the VM connection is here but anyway Paddy Power say contact them https://helpcenter.paddypower.com/app/answers/detail/p/6/a_id/2/
on 09-04-2022 17:49
I've contacted paddy Power and they say it's not a problem on there end its virgin
on 09-04-2022 17:56
on 09-04-2022 17:57
Yes it's showing where I live
on 09-04-2022 18:07
on 09-04-2022 18:10
It works fine on my home wifi, but as soon as I switch to data or use a WiFi connection other than my home I get the I'm in a different country message