Can't access 192.168.0.1, site can't be reached

[will_pal]

Trying to access my router settings so I can make changes to the wifi channel for certain devices I have, however when I type in the routers IP address, a page loads saying 'This site can't be reached'

Have tried on multiple devices and also tried reseting the router and making system changes in in the system config and nothing so far is allowing me access

[MikeRobbo]

Is the Hub in Modem Mode (magenta power light) ?

Are you trying to connect using Wi-Fi or ethernet cable connected device ?

[will_pal]

Hi,

Power light is solid white, and I have tried through WiFi, powerline ethernet and direct ethernet,

can't remember if I posted in my first post but the router is a Hub 3, 

[MikeRobbo · Accepted solution]

Reset the Hub using this exact method ...

DO NOT DO THIS if the password on the base of the Hub is not legible or missing.

Instructions for Hub 3

Disconnect all unneeded ethernet cables from the rear of the Hub.

With the Hub Powered on use a paperclip or similar and do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.

[will_pal]

Thank you very much, I can now access the site.

have a good day

[MikeRobbo · Accepted solution]

You may be as well refining your Wi-Fi management, it will certainly help keeping track of your Wi-Fi frequencies.

Best done with a cable connected device.

Instructions for Hub 3

Log in to the Hub.

Advanced Settings > Wireless Signal > click ‘Disable Channel Optimization’ > Click ‘Apply Changes’.

Advanced Settings > Wireless > Security > Add 2 to the 2.4GHz Channel name [SSID] > Add 5 to the 5 GHz Channel name [SSID] > Click ‘Apply Changes’

You can leave the passwords the same as they are. 

Log out of the Hub.

You will need to reconnect all you Wi-Fi devices some will want to connect to 5Ghz and some to 2.4GHz and some will connect to either.

When you connect the devices do it at the furthest point from the Hub that the device will be used.

2.4GHz is a stronger signal but slower than 5GHz so if you have problems on 5GHz change to 2.4GHz.