on 16-02-2023 14:07
Hi
I am new to this rented flat. My landlords were using Sky but it has low speed in this area so I am planning to go with Virgin Media's M125 Fibre broadband deal. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected.
Can we use this Openreach bt box for viring media installation or are they going to install something else?
Answered! Go to Answer
on 16-02-2023 14:44
16-02-2023 14:16 - edited 16-02-2023 14:17
@arjun2727 wrote:Hi
I am new to this rented flat. My landlords were using Sky but it has low speed in this area so I am planning to go with Virgin Media's M125 Fibre broadband deal. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected.
Can we use this Openreach bt box for viring media installation or are they going to install something else?
VM will install its own cables if the property does not already have a VM connection. You will very likely need to get your landlord's permission to install this.
on 16-02-2023 14:20
The Openreach sockets do not work for Virgin Media.
I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street.
Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property.
on 16-02-2023 14:32
Hi
The building already has viring media connection as I can see other flats using virgin media
on 16-02-2023 14:44
on 19-02-2023 09:56
Hey @arjun2727, thanks for reaching out to us and a warm welcome to the Virgin Media forums. 🙂
Unfortunately we don't use the Openreach master sockets as they are BT only.
If the property has Virgin Media cabled up, it would only mean you need the Virgin services installed or connected to your property.
Have you placed an order for the Virgin Media services yet?
Let us know.
Kind regards,
Ilyas.