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Can I get rid of error message cs9995

Wgc1977
Just joined

on ‎26-08-2022 09:47

Hi, looks like our router is broken so we have an engineer coming out next week. In the meantime we were able to watch TV but now there is a constant error message that keeps coming up meaning we can’t watch anything. Is there any way to stop this message from appearing?

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎26-08-2022 14:58

Is that via a VM TV box ? If so is it a Tivo or V6 or 360?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Chris_W1
Forum Team
Forum Team

on ‎29-08-2022 10:36

Hi Wgc1977

Can you confirm which set top box you are using, as per Jbrennand please?

Please also look at the following link here to run through some tests.

Chris. 

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