Can I connect two routers to hub 5 when in modem mode

[tmonaghan]

Hello Friends,

I have the Hub 5, and in modem mode. 

I would like to have the two Routers working together with the Hub 4. Can I connect both to the Hub 4 or what else do I need to get it to work please?

Thank you,

Trevor

[jbrennand]

Do you already have the two routers?  If so - what makes/models are they ?

Only one of them should be routing. Select the "best" one for that and then connect the other one to it after putting it into access point or bridge mode.

[Adduxi]

Just to clarify, you CANNOT connect more than one ethernet cable to any Hub when in Modem mode.  You can however, as John has said, connect one Router and then a further Router in Access Point mode.

So   Hub ----->  Router ( in Router Mode)  ----->  Router (in AP Mode)

[badbabbo]

Dying here - (note intermittent Virgin network issues) got Hub5 into modem mode - happily assigning my laptop 192.168.100.x IP addresses. Moved Eero Pro gateway device back from BT to this Virgin hub, no joy. Rebooted Hub, still no joy. Now it won't talk to my laptop. Regardless of port on the Hub. Started assigning me 192.168.4.x IP addresses, now won't assign me IP addresses any more.

[Tudor]

Must follow correct sequence for modem mode.

How to put a VM hub into modem mode:

1) Access your hub on 192.168.0.1, sign on and put it into modem mode. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green. Best done from a wired connection.

2) Turn off the hub and disconnect any Ethernet cables

3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP (for some routers or mesh this may have to be done in router mode before entering modem mode)

4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money

5) Turn on the VM hub.

6) You should now be able to access the internet and the hub will now be on 192.168.100.1

Note1: this only needs doing once for each new router or VM changes your WAN IP address.

Note2: If you have a Hub4 and your own router is NOT 192.168.0.1 then it’s possible that you can still access the VM hub on 192.168.0.1

[badbabbo]

🙏 I know you posted this before - but thanks for reiterating. I am now connected

[Adri_G]

Hey badbadbo, thanks for your posts and replies on our help forum.

Sorry to see you had issues with assigning IP addresses recently, we're glad to see the advice from Tudor has helped out and your issue has now been restored.

Please, do not hesitate to reach back on our forum page for further advice in case you face any issues with your hub and services in the future - always happy to best assist with those.
Regards,