on 18-09-2022 18:33
Can any one help please
CCTV box connected by ethernet cable not showing on network.
my pod is showing as connected in the app along with my virgin router but no cctv device available
Many thanks in Advance
on 18-09-2022 19:30
on 18-09-2022 21:21
Hi thanks for your reply
Yes it worked fine before ,I had it set up on a nova mesh set up.
Just with the new option of virgin pods I would switch it over
on 18-09-2022 21:48
on 18-09-2022 22:35
Hi yes thats right, unfortunatley my laptop doesnt have a cat 5 port so im unable to check
on 21-09-2022 08:09
Hey JohnHands73, thank you for reaching out and a warm welcome to the community, I am sorry to see you are having some issues with your CCTV.
Have you tried using a different cable to see if it is broken or not?
Have you tried to see if it works on the WIFI connection recently?
Please do let me know. Thanks
Matt - Forum Team
New around here?
on 25-09-2022 23:22
Im all sorted now mate thank you, re set my cctv box and it now works as normal
on 28-09-2022 08:32
That's great to hear and thank you @JohnHands73
If you do need any help in the future please do pop back to the forums and we will do all we can to help!
Thanks again.