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Buffering Amazon firestick

Terryw1965
Joining in

Just got Virgin home hub3 . Unable to watch any streaming on Amazon fire stick due to constant freezing and buffering . Def a fault with virgin media as I still have my sky broadband for another week and when I log onto that the firestick works perfectly well 

14 REPLIES 14

Yes it is but wifi shouldn’t need boosting when it’s only 15ft away and it works when I fire up the sky router and switch to that so clearly a virgin problem 

What is why it’s buffering ? 

jpeg1
Alessandro Volta

Do other devices work on the Virgin WiFi?

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Sky apps like more 5 are very slow to download used to take 30 seconds and you could start watching but now you have to give it 5 mins or more or else it freezes 

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi Terry1965, 

 

Thank you for your post and welcome to the forums.

 

Upon reading through the thread - can you confirm what network channel the Firestick is running on to your hub please?

 

Cheers, 

Ryan.