I'm away from home at the moment for Christmas, but I've just heard from the friend watching our place that the Virgin-branded brown outside box has broken. It's always been a bit tenuously connected to the wall, but apparently now it's completely unhinged. I've got them to put a plastic bag over it to protect the wires from the weather, but I suspect that won't do that much good.
As I'm travelling I thought it might be easier to post on here in the hopes of getting an appointment this way rather than calling back to the UK on roaming -- can anyone on here help?
It’s still best to call in, if you are in the EU it’s only a normal call rate and should come from your allowances. The most likely thing to be affected by the weather is the telephone connection. The broadband F type plugs, if correctly fitted, are usually waterproof.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
Update: gave them a call, and scheduled an engineer visit -- the earliest they could do is 17th January. Because of Christmas, I guess.
Anyone know if the wiring should be ok that long exposed to the elements? We don't use the phone line, so I don't particular mind if that's broken till then. But it'll be a real hassle if we get home and the internet has broken.