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Broken Hub 3

dansmollan
Joining in

on ‎08-03-2022 09:25

My hub 3 seems to have died. No lights at all. I've tried unplugging and plugging in other sockets, still no life.

 

  • How do I get a new Hub sent?
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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎08-03-2022 09:28

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Paul_DN
Forum Team
Forum Team

on ‎10-03-2022 10:04

Hi dansmollan,

Thank you for reaching out to us in our community and welcome,  sorry to hear your Hub 3.0 is totally off and has no power, I was able to find you on our system and can see you have spoken to us and that a technician was arranged, has this now been fixed, what was the issue?

Regards

Paul.

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