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QU89
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Broadband still unavailable following service outage, no help from VM

So an outage preventing "WiFI working via Hub3" has had my connection down all day. Now it is supposedly fixed, but won't recover despite running the fault fixer and restarting the hub. Now I can't run the fault fixer anymore as I've "run it too often" (ridiculous), nobody is available on the Chat and the phone has a 30 minute wait... Anyone else experiencing the lack of a fix, lack of any support from VM, etc.?

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discobandit
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Re: Broadband still unavailable following service outage, no help from VM

Same here. Been down since yesterday. Having to piggyback my mobile. Good job thats not on VM

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Forum Team (Retired) Samantha_L
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Re: Broadband still unavailable following service outage, no help from VM

Hi QU89,

 

Thanks for posting on the community.

 

There was an intermittent fault reported in your area at the time you posted. Which has now been closed as resolved.

 

The internet is now showing as online with devices connected. Is the internet now working ok for you?

 

Speak soon
Sam


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