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zhivkokelepov
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Broadband problem

Hello ! I have a quick question are there any known problems in the E10 7BZ area ? It's been a 3/4 days the internet slows down to 0.24 mbps every few minutes it's even hard to watch a video on youtube and impossible to play video games. I restarted the hub and i checked the cables they were all connected properly but the problem didn't go away ? Any advice on what should i do next ? Thank you

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Tudor
Trouble shooter
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Re: Broadband problem

Your best bet is to phone customer services, VM staff will pick up your post, but not for many days.


There are 10 types of people: those who understand binary and those who don't
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Forum Team
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Re: Broadband problem

Hello zhivkokelepov, 

Thanks for posting and a warm welcome to the Community Smiley Very Happy

Sorry for your recent connection problems. I've tried to investigate but I can't seem to find your account info. Please drop me a PM confirming your name and address and I'll do my best to help. 

Take care. 

Heather_J

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