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Seanbailey79
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Broadband fault

Been on hold for an hour to be cut off without speaking to anyone still have a fault with my broadband box keeps trying to reboot

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Forum Team
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Re: Broadband fault

Hello,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry this post hasn't been answered sooner, and that you've been having issues with your broadband service

 

Have you managed to get this resolved or is it still on going? If you're still struggling, have you attempted a pin hole reset on the Hub? This will return the Hub to it's factory settings but is known to solve some basic issues customers may experience.

 

Drop us a response and either I, or one of my colleagues will be happy to pick it up for you

 

Kindest regards, David_Bn

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