on 21-07-2021 19:23
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
5 | 443000000 | 5.699997 | 38.983261 | QAM256 | 5 |
1 | 411000000 | 4.199997 | 38.983261 | QAM256 | 1 |
2 | 419000000 | 4.500000 | 38.605377 | QAM256 | 2 |
3 | 427000000 | 5.500000 | 38.983261 | QAM256 | 3 |
4 | 435000000 | 5.800003 | 40.366287 | QAM256 | 4 |
6 | 451000000 | 5.199997 | 38.983261 | QAM256 | 6 |
7 | 459000000 | 4.800003 | 38.983261 | QAM256 | 7 |
8 | 467000000 | 4.300003 | 38.983261 | QAM256 | 8 |
9 | 475000000 | 4.699997 | 38.983261 | QAM256 | 9 |
10 | 483000000 | 5.300003 | 40.366287 | QAM256 | 10 |
11 | 491000000 | 5.300003 | 40.366287 | QAM256 | 11 |
12 | 499000000 | 5.800003 | 40.366287 | QAM256 | 12 |
13 | 507000000 | 6.199997 | 40.946209 | QAM256 | 13 |
14 | 515000000 | 6.300003 | 40.366287 | QAM256 | 14 |
15 | 523000000 | 6.300003 | 40.366287 | QAM256 | 15 |
16 | 531000000 | 6.199997 | 40.946209 | QAM256 | 16 |
17 | 539000000 | 5.900002 | 40.366287 | QAM256 | 17 |
18 | 547000000 | 6.099998 | 40.946209 | QAM256 | 18 |
19 | 555000000 | 5.900002 | 40.946209 | QAM256 | 19 |
20 | 563000000 | 5.300003 | 40.366287 | QAM256 | 20 |
21 | 571000000 | 5.000000 | 40.366287 | QAM256 | 21 |
22 | 579000000 | 5.500000 | 40.366287 | QAM256 | 22 |
23 | 587000000 | 5.400002 | 40.366287 | QAM256 | 23 |
24 | 595000000 | 5.300003 | 40.366287 | QAM256 | 24 |
25 | 603000000 | 5.800003 | 40.366287 | QAM256 | 25 |
26 | 611000000 | 5.400002 | 40.946209 | QAM256 | 26 |
27 | 619000000 | 4.900002 | 40.946209 | QAM256 | 27 |
28 | 627000000 | 4.800003 | 38.983261 | QAM256 | 28 |
29 | 635000000 | 3.900002 | 38.983261 | QAM256 | 29 |
30 | 643000000 | 3.500000 | 40.366287 | QAM256 | 30 |
31 | 651000000 | 3.900002 | 40.366287 | QAM256 | 31 |
on 21-07-2021 19:23
3.0 Downstream channels
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
5 | Locked | 38.983261 | 0 | 0 |
1 | Locked | 38.983261 | 0 | 0 |
2 | Locked | 38.605377 | 0 | 0 |
3 | Locked | 38.983261 | 0 | 0 |
4 | Locked | 40.366287 | 0 | 0 |
6 | Locked | 38.983261 | 0 | 0 |
7 | Locked | 38.983261 | 0 | 0 |
8 | Locked | 38.983261 | 0 | 0 |
9 | Locked | 38.983261 | 0 | 0 |
10 | Locked | 40.366287 | 0 | 0 |
11 | Locked | 40.366287 | 0 | 0 |
12 | Locked | 40.366287 | 0 | 0 |
13 | Locked | 40.946209 | 0 | 0 |
14 | Locked | 40.366287 | 0 | 0 |
15 | Locked | 40.366287 | 0 | 0 |
16 | Locked | 40.946209 | 0 | 0 |
17 | Locked | 40.366287 | 0 | 0 |
18 | Locked | 40.946209 | 0 | 0 |
19 | Locked | 40.946209 | 0 | 0 |
20 | Locked | 40.366287 | 0 | 0 |
21 | Locked | 40.366287 | 0 | 0 |
22 | Locked | 40.366287 | 0 | 0 |
23 | Locked | 40.366287 | 0 | 0 |
24 | Locked | 40.366287 | 0 | 0 |
25 | Locked | 40.366287 | 0 | 0 |
26 | Locked | 40.946209 | 0 | 0 |
27 | Locked | 40.946209 | 0 | 0 |
28 | Locked | 38.983261 | 0 | 0 |
29 | Locked | 38.983261 | 0 | 0 |
30 | Locked | 40.366287 | 0 | 0 |
31 | Locked | 40.366287 | 0 | 0 |
159 | 96 | 4K | 1880 | QAM4096 | 728 |
159 | Locked | 41 | 2.8 | 51587178 | 0 |
on 21-07-2021 19:24
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 32600000 | 41.020599 | 5120 KSym/sec | 64QAM | 5 |
2 | 25800000 | 40.770599 | 5120 KSym/sec | 64QAM | 6 |
3 | 39400000 | 41.270599 | 5120 KSym/sec | 16QAM | 4 |
4 | 46200000 | 41.270599 | 5120 KSym/sec | 16QAM | 3 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
on 21-07-2021 19:25
Network Log
Time Priority Description
Wed Jul 14 07:11:59 2021 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:12:27 2021 | 3 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:12:28 2021 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:12:29 2021 | 3 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:12:29 2021 | 4 | TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:12:29 2021 | 3 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:12:29 2021 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:13:19 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 07:14:21 2021 | 6 | DS profile assignment change. DS Chan ID: 159; Previous Profile: ; New Profile: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 08:55:55 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 08:57:28 2021 | 6 | DS profile assignment change. DS Chan ID: 159; Previous Profile: ; New Profile: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 12:01:26 2021 | 3 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 12:01:31 2021 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 12:02:20 2021 | 3 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Jan 1 00:03:39 1970 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 12:13:30 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 12:14:09 2021 | 6 | DS profile assignment change. DS Chan ID: 159; Previous Profile: ; New Profile: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:44:46 2021 | 3 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:44:51 2021 | 6 | CM-STATUS message sent. Event Type Code: 2; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:44:51 2021 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:45:41 2021 | 3 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:49:11 2021 | 3 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:49:14 2021 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:49:38 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 13:50:19 2021 | 6 | DS profile assignment change. DS Chan ID: 159; Previous Profile: ; New Profile: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 21:58:37 2021 | 3 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 21:58:41 2021 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 21:59:02 2021 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 14 22:13:58 2021 | 5 | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Jul 15 12:55:06 2021 | 6 | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Jul 15 16:44:54 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri Jul 16 04:10:28 2021 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 3; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri Jul 16 12:50:51 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri Jul 16 12:55:32 2021 | 6 | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat Jul 17 13:52:37 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sun Jul 18 04:49:03 2021 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Mon Jul 19 14:20:09 2021 | 6 | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Mon Jul 19 19:56:27 2021 | 3 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Mon Jul 19 19:56:32 2021 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Mon Jul 19 19:57:06 2021 | 3 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Mon Jul 19 19:57:19 2021 | 3 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Jan 1 01:50:45 1970 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Tue Jul 20 11:37:38 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Tue Jul 20 11:37:43 2021 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Tue Jul 20 19:27:04 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 21 17:21:41 2021 | 3 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 21 17:21:44 2021 | 6 | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed Jul 21 17:21:45 2021 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
on 21-07-2021 19:39
21-07-2021 22:07 - edited 21-07-2021 22:11
Just checked no faults reported on broadband tv or phone
on 22-07-2021 19:57
Bump
on 22-07-2021 20:24
Please don’t bump posts, they will go to the bottom of the queue for a VM staff member response.
on 23-07-2021 01:43
Sorry didn’t know on most other forums it’s the best way to get ur post seen
on 24-07-2021 13:58
Hi Davidbartz,
thanks for your post.
Sorry to hear you are having issues.
I have checked your account and also your power levels and there were some issues in your upstream.
This requires a tech. I will pop you over a PM and we can go from there.
Zoie