on 10-07-2021 21:30
Hi my broadband keeps dropping out and I have had this problem since April I have been constantly ringing virgin media and it has not been fixed yet , I have had a engineer round , new hub installed , and I also have my computer supplied to the hub by Ethernet cable . Just would like to know when the problem will be resolved
on 11-07-2021 00:31
Others more familiar than myself with the broadband side will probably want to look at your router log files & config to see if there's an underlying reason for this, but until they come along with instructions to do that...
Do you have a Broadband Quality Monitor running? Free, takes all of 5minutes to setup, and monitors your connection 24/7 providing excellent diagnosis of underlying issues. If you don't have one, then "my broadband keeps dropping" type situations like yours will be helped along hugely by having one.
If you do, can you post a link to your live graph please.
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on 11-07-2021 00:46