Broadband dropping every night since area repair

[iMarksy]

4 days in a row my broadband has dropped around 9/10pm every night. Doesn't come back on by itself and even a simple reboot doesn't fix it. Takes multiple reboots, even resets. First night there was a local area issue which an engineer "fixed" but since then it's been every night. Any help out there ? Appreciated

[jbrennand]

Check if it has been fixed on the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.

[iMarksy]

Thanks will give that a go tomorrow afternoon 

[Lee_R]

Hi @iMarksy thanks for posting and welcome back to our community.

I have located your account from here and had a remote look at your service levels.  I want to help resolve your issue.  I am going to send you a private message.

Regards

Lee_R