on 21-07-2021 08:21
My broadband keeps dropping every few minutes, and I'm being disconnected from websites due to "Poor quality connection".
My router is Super Hub VMDG490, and I'm connected via ethernet cable, I've changed the cable to another one, but keep getting the same issues, attached are my router downstream and upstream reports do they look ok?
Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) | 139000000 | 147000000 | 155000000 | 163000000 | 171000000 | 179000000 | 187000000 | 195000000 |
Lock Status(QAM Lock/FEC Sync/MPEG Lock) | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
Channel ID | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
Modulation | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM |
Symbol Rate (Msym/sec) | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 |
Interleave Depth | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 |
Power Level (dBmV) | 1.71 | 1.75 | 1.75 | 1.79 | 1.65 | 1.35 | 1.28 | 1.25 |
RxMER (dB) | 37.09 | 37.94 | 37.36 | 37.64 | 38.26 | 38.26 | 37.94 | 38.26 |
Pre RS Errors | 5068 | 3616 | 1450 | 2274 | 1333 | 1379 | 1453 | 1362 |
Post RS Errors | 1350 | 1283 | 1190 | 1996 | 1210 | 1199 | 1341 | 1216 |
Upstream US-1 US-2 US-3 US-4
Channel Type | 2.0 | 2.0 | 2.0 | 2.0 |
Channel ID | 2 | 1 | 4 | 3 |
Frequency (Hz) | 53700000 | 60300000 | 39400000 | 46200000 |
Ranging Status | Success | Success | Success | Success |
Modulation | 64QAM | 64QAM | 64QAM | 64QAM |
Symbol Rate (Sym/sec) | 5120000 | 5120000 | 5120000 | 5120000 |
Mini-Slot Size | 2 | 2 | 2 | 2 |
Power Level (dBmV) | 44.75 | 44.75 | 44.50 | 44.50 |
T1 Timeouts | 0 | 0 | 0 | 0 |
T2 Timeouts | 0 | 0 | 0 | 0 |
T3 Timeouts | 1 | 0 | 0 | 0 |
T4 Timeouts | 0 | 0 | 0 | 0 |
on 21-07-2021 08:51