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Nabeelabhaiji
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Broadband down bb1 1ns area

Is the broadband down in BB1 area? If so when will it be fixed?

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Tudor
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Re: Broadband down bb1 1ns area

As VM staff can take up to a week to reply to posts your best bet is to phone customer services. 


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Re: Broadband down bb1 1ns area

Hi Nabeelabhaiji, 

 

Welcome to the Community. I'm really sorry to hear that you've had trouble with your Broadband connection. 

 

I've taken a look at your account and can see that there was a fault open in the area at the time you posted. This has now been closed so i'm hoping this means your Broadband is back up and running? I've ran a few diagnostics on your equipment just to double check and these have all come back clear. 

 

Let me know if you need any further help. 

 

Take care 

 

Rebecca 


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