the 16qam could be noise on the upstream - the levels at 43 are fine - variations in the upstream can cause a reboot but they have to rise to 50+ for that to happen - but i think if that happens you would see T3's and T4's which are not there - do they show in the network log as a reboot clears the other figures - not sure if it also clears the log
you need more input from VM - will flag the thread and hopefully get someone back next week
@ModTeam- this has been looked at and nothing seen but theres obviously something as the connection is dropping most days
Sorry to read you are experiencing intermittent broadband connection. I can see you have had advice from the community which is great.
When I checked your line, there is an SNR (signal to noise ratio) fault in your area which is causing intermittent connection. The reference number is F006615746 and has a review date of 15th October. As this is a review date it can be subject to change.