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TWD103
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Broadband Issues

I am having an infuriating time connecting to the broadband. Recently joined and internet was working fine for two weeks. Have not changed a thing but since Saturday the hub has had the solid white light on and wifi has connected to my devices but no internet available on any of these. Went through reset multiple times with operators who said they can see I am connected.

Had new hub delivered today and have the same issue. All leads plugged in securely and reset made. Tivo box working fine and white light on again on hub. Currently on hold again, anyone have any ideas? 

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jbrennand
Alessandro Volta
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Re: Broadband Issues

Are both wifi and ethernet cable connected devices unable to get online?

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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TWD103
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Re: Broadband Issues

Thanks for your help, I did the ethernet cable with the same result. The issue has since been resolved but I'm not entirely sure what was going wrong and how it was fixed! 

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