on 16-03-2023 08:14
Hi - my broadband has been down since last night and still is. S72 area.
I have a blue flashing light on the front of the router.
Any help would be appreciated.
Thanks,
Lloyd
on 16-03-2023 08:16
Check for a local fault via 0800 561 0061 it is an automated service.
on 16-03-2023 08:39
Hi - no local fault. I have tried reboot, tried factory reset and still the same.
You got any other ideas?
Thanks,
Lloyd
on 16-03-2023 08:40
Call it in as a fault.
on 16-03-2023 08:41
have you got the phone number?
on 16-03-2023 09:35
Tel: 0345 454 1111
Ive rung them this morning as we have the same issues in the BD20 area. ( Network Trial )
on 16-03-2023 09:38
thank you - did they manage to resolve your issue?
I'm just calling them now
on 16-03-2023 09:43
They’ve logged the fault but haven’t given a timescale for a resolution.