on 23-01-2023 18:35
I want to start using my own router so read all the 'how to' on the Internet and it seems simple enough but I fall at the first hurdle which is changing my superhub 3 to 'Modem Mode'. I change it to modem mode, apply the changes and all seems good except it doesn't re-boot correctly. The literature says that the front indicator light will turn 'Magenta' when in modem mode which it doesn't, after booting it stays RED. I can get into the router with the IP 192.168.100.1 but there doesn't appear to be anything obvious going on to indicate a fault. Any thoughts on how I can get this thing into modem mode or what I'm doing wrong?
23-01-2023 18:42 - edited 23-01-2023 18:43
You say the light "stays" red - implying that the Hub is overheating. Is it in a closed space - or open with a good airflow around it?
So it might actually be in modem mode - have you tested that? Getting in on the ...100.1 url suggests it is.
on 23-01-2023 18:51
Hi there, thanks for your response. I doubt overheating is an issue it's in a well ventilated area and I can't afford to have the heating on <g> also It works fine when I switch it back to 'Router' mode. I connected my ASUS RT-AC86U router as shown in the literature but couldn't establish a connection from superhub to Asus. I'm not convinced the boot up in modem mode is completing successfully with the LED showing RED when all the literature says it should be 'Magenta' but have no idea what to do about it.
on 23-01-2023 20:14
on 23-01-2023 20:47
on 23-01-2023 21:46
"the front indicator light will turn 'Magenta' when in modem mode which it doesn't, after booting it stays RED."
Your text implies that the LED was red before you put it into modem mode. In router mode it should be white. What colour was the LED before you put into modem mode? If it was red, then the Hub3 will need replacing.
on 24-01-2023 08:39
Hi bungee,
Thanks for posting to us here on the Community.
I am sorry to hear you are having issues setting up modem mode. If you follow the steps listed by our members, this should help get you set up.
I just wanted to swing by and check if you are getting the red light whilst the equipment is still in router mode? If so, please do let us know as we will need to assist further.
Thanks,
on 24-01-2023 11:12
Hi all, Lots of info here that I'll use in having another go today. Just one point of clarification. When in 'Router' mode my hub 3 works OK and the indicator light on the front is white as it should be. It's only when switching to 'Modem' that I end up with a RED light following re-booting but what I never did was power it off/on as suggested in a reply here.
on 24-01-2023 13:51
on 26-01-2023 14:05
Please can you post a red light or even a video of this happening so we can take a look into this. Thanks
Matt - Forum Team
New around here?