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Booster

Lettie88
Joining in

on ‎08-03-2023 07:16

Hi,

 

i gave recently taken out a new contract (second 18month stint) and i was advised i’d get a free booster. How do i get this please? 

My broadband/work mobile and also computer lags (theres about a 10sec delay) between my talking vs. Hearing my voice…please help with this if you are able? 

many thanks 

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎08-03-2023 09:06

VM no longer supply boosters. They now use WiFi Pods. They are only free on the top tiers and VOLT customers.

Wait here a day or two and a VM Mod will pick this up. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
Forum Team
Forum Team

on ‎10-03-2023 14:18

Good Afternoon @Lettie88, thanks for your post on our Community Forums, and a very warm welcome to you!

Sorry to hear of the issues you've been experiencing on the Wi-Fi services.

Check out the purple envelope in the top right hand corner for a private message from me, and I'll be able to look into this for you.

Kindest regards,

David_Bn

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