on 12-06-2022 18:59
Do I need a booster from vm or can I use any booster? I have a Netgear booster but it won't connect to the wifi
Answered! Go to Answer
on 13-06-2022 13:11
Problem sorted,working again. Factory reset button for 30 secs and it reconnected
on 12-06-2022 20:44
Use whatever you like. Is the Netgear a booster or a router? What model is it? If a router you should have the hub in modem mode for it to work properly and follow the instructions that came with the router.
on 12-06-2022 20:57
If it is a router here is the routine https://community.virginmedia.com/t5/Networking-and-WiFi/Connect-a-3rd-party-router/m-p/4724463
on 12-06-2022 22:03
Sorry it's ex6120
on 12-06-2022 22:05
It's a booster ex6120
Thanks
on 12-06-2022 22:07
Make sure you choose the correct VM network and enter the correct VM password when setting it up https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender
on 12-06-2022 22:29
Done that and the pink light on the hub has come on and I lost all internet connection
HELP
on 13-06-2022 13:11
Problem sorted,working again. Factory reset button for 30 secs and it reconnected