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Booster pods

Kwashi
Tuning in

I was supplied a pod due to poor connection upstairs. Recently my hub 4 was replaced due to a fault. How do I get the pod paired with the new hub? 

 

 

[MOD EDIT: Post split to create own thread]

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person
Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial number/MAC address off the barcode sticker and also your account number,

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Lee_R
Forum Team
Forum Team

Hi @Kwashi, thanks for posting and welcome back to our community.

I would love to take a look on your behalf.  I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R