Can anybody tell me what to do next. Tried reboot and reset already.
Phone customer services and report the fault.
Welcome to our community forum, it;s great to have you on board.
I'm sorry to hear you have been experiencing some problems with your WiFi connection.
When was your Hub last rebooted?
Have you been able to check our service status page for any related area faults? virg.in/service
Are you having the same problems over a wired connection?: