Bad wifi and orange light

[1885HP]

Help! 

My Hub 3.0 is struggling with an intermittent signal and an orange light. 

Whenever I test the signal, it says it's fine but struggling to connect.

Do I just need a new hub? 

[Zach_R]

Hi @1885HP,

Thank you for your post and welcome to our community forums. We're here to help.

I am very sorry to hear you're noticing an orange coloured light on your Hub 3 router recently along with some connection issues. Please follow the steps below.


• Turn the power switch off on the back of the Hub.

• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

• Then use the power switch to turn the unit back on.


Let us know if that's helped or not and we can go from there.

Thanks,