Menu
Reply
  • 2
  • 0
  • 0
Kalieghk2018
Joining in
242 Views
Message 1 of 3
Flag for a moderator

Authentication Error Occurred

My Tv and devices will not connect to my hub. Keeps displaying message authentication error received.

Ive tried resetting hub, factory reset etc. Its still not working and ive no idea what it is.

Please help x

0 Kudos
Reply
  • 11.7K
  • 347
  • 677
Forum Team (Retired) Samantha_L
Forum Team (Retired)
135 Views
Message 2 of 3
Flag for a moderator

Re: Authentication Error Occurred

Hi Kalieghk2018,

 

Welcome to the community and thanks for posting.

 

Sorry to read you are having an issue with the broadband connection.

 

I can see you have devices now connected, is the internet now working ok for you?

 

Regards

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 2
  • 0
  • 0
Kalieghk2018
Joining in
130 Views
Message 3 of 3
Flag for a moderator

Re: Authentication Error Occurred

Hi Sam,

 

I managed to get it working ok again last night so I will see how I go.

 

Thanks

0 Kudos
Reply