Asus Rt-Ax56u

[rickj64]

Good afternoon. Any guys set up a Asus RT-AX56U. After speaking to a guy in virgin Uk tech dept I've set up using 2 different names on ssid .one for the 2.4 and  one for 5 but using same password. I've set up with smart switch both on and off but finding the WiFi coverage is no better than the sh3 . IAM no expert so maybe doing something wrong .Any idea ? Or should I just contact Asus.

[jbrennand]

Do it this way and it will work fine.
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Set up your own router/Mesh unit (in its settings) with the WAN port set to be in DHCP (& Nat) mode, it may be pre-set that way anyway. Then, disconnect all cables from your new router (or Mesh first unit) and switch it off and unplug it.

Then, put the VM Hub into modem mode ( https://www.virginmedia.com/help/virgin-media-hub-modem-mode ) and wait for the base light to turn magenta/purple (on a Hub3 - but not on a Hub4!).

Once it’s in modem mode, the VM hub “MUST” then be powered off. Switch your router on and make sure it’s fully initialised (leave 5 min) and then put in the ethernet cable from its WAN port to the VM hub (any port will do).

NOW… power up the VM hub and wait 5-10 minutes for The Hub to initialise and and you should get a connection. This order only needs to be done the first time you connect the router to the VM hub.

[Adduxi]

Are you in modem mode or are you running both the Hub and ASUS in router mode? If so both WiFi’s will be clashing.