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Anyone in Barry lost internet?

aidy1972
On our wavelength

on ‎07-12-2021 22:25

Just had a REAL close thunder storm and internet went down.  Anyone else?

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japitts
Very Insightful Person
Very Insightful Person

on ‎07-12-2021 22:40

You can check for known area faults using the automated status line

0800 5610061 is often the best way to check for service-affecting issues down to postcode/street-level

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Kath_F
Forum Team
Forum Team

on ‎10-12-2021 10:52

Hi aidy1972, 

Thanks for your post and apologies to hear your internet went down after having a close thunder storm. The weather lately has been shocking here in Wales 😞 

How are thing looking today for you? Checking your account I can see the Hub is showing as online and active and there are no faults in the area. 

If you are still having problems, pop back here and let us know. 

Take care, 

Kath_F ✨
Forum Team

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