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jbruce242
On our wavelength
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Anybody else suffering an outage in PE28

Just suffered an all-out outage in PE28, anybody else?

Not showing any issues on the status page yet. 

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Bullyboy
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Re: Anybody else suffering an outage in PE28

Yes I am in PE28 green light flashing on hub ?

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Forum Team (Retired) Emma_E
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Re: Anybody else suffering an outage in PE28

Hi jbruce242,

 

Welcome to the forums, I am sorry to see you have been having trouble with your connection.

 

I have taken a look and it seems you are affected bySNR and FECS. This has now been resolved and the connection is looking good from this side.

 

If you are still having trouble let us know and we will be happy to take a look for you.

 

All the best

 

Emma


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Forum Team (Retired) Emma_E
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Re: Anybody else suffering an outage in PE28

Hi Bullyboy,

 

Welcome to the forums, I am sorry to see you have been having trouble with your connection.

 

I have taken a look and your modem SNR is too low and I can see some power adjustment failures. I would like to get an engineer out to take a look at this for you.

 

I will pop you a Pm to get this arranged. Keep an eye out for the Purple Envelope top right hand corner.

 

Speak to you soon.

 

Emma


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